Heritage NW Consulting
At Heritage NW Consulting, we proudly partner with the Washington State Department of Social and Health Services (DSHS) to support Medicaid-eligible clients. Specializing in serving aging and disabled populations, we offer tailored solutions that promote independence, growth, and meaningful change. With a focus on person-centered strategies, our dedicated team works to address challenges, enhance quality of life, and help clients achieve their goals. Whether it's through consulting, education, or direct support services, we're here to make a lasting impact. Referred by DSHS? Let us guide you toward a brighter future—together.
Behavioral Support Specialist (BSS)
Behavioral Support Specialist work with clients to offer individual counseling, emotional support, mental health intervention, and behavioral support. This is accomplished by offering direct individual treatment for issues such as depression, anxiety, stress, loss and grieving, guilt, difficult family dynamics, anger management, and coping skills. These 1:1 cognitive counseling services are short term, solution focused, and include identification of client's personal strengths, abilities, and affirmation for their efforts. Included in this service is assisting clients in finding long-term mental health support and support through stabilization in the community. Additionally, behavioral support assists with challenging behaviors (such as hoarding), developing behavior support, treatment, and safety plans to promote successful placement or stabilization in the community. Often times to accomplish these goals, Community Choice Guides and or Client Trainers are added as part of an inter-disciplinary team.
Community Choice Guide (CCG):
Community Choice Guides (CCGs) in Washington State assist individuals transitioning from institutional settings to independent or assisted living, as well as those needing stabilization in their current homes. They provide hands-on support, including housing searches, connecting clients with essential services, coordinating with healthcare providers, and assisting with necessary paperwork. CCGs play a short-term but crucial role in ensuring clients have the resources and support needed for sustainable, independent living.
Authorized by the state, CCGs complete specific tasks outlined in a client's care plan, addressing behavioral support, hoarding, decluttering, and tenancy stabilization. They work closely with case managers, landlords, and service providers to secure safe and stable housing solutions. While they do not cover medical services or direct payments for certain needs, they facilitate access to community resources that do. Their goal is to empower clients with the tools and connections necessary to maintain long-term stability.
Client Trainer (CT):
The Client Trainer teaches the client skills required to live in a home or community-based setting, including the use of adaptive equipment or medically related procedures, adjustment to serious impairment, maintenance or restoration of physical functioning, self-management of chronic disease, acquisition of skills to address minor depression, management of personal care needs, and development of skills to work with care providers including behavior management. Additionally, client training is used post the Behavioral Specialist and Community Choice Guide with clients with hoarding behaviors. The Client Trainer comes in after the decluttering and focuses on stabilization and training to prevent the behavior from reoccurring.
Developmental Disabilities Administration (DDA):
Heritage NW Consulting provides an all-inclusive, environmental stabilization experience. Because no two experiences are the same, the DDA teams will provide support that is personally designed for the client, the family, and the staff working with the client. The support team will work directly with the client, the family, the caregivers, or the staff in the home to establish SMART goals and work to implement appropriate tools and resources to reduce challenging behaviors. Not only does Heritage NW Consulting provide support, but they will conduct ongoing research, and work to provide all encompassing resources to utilize even after in-person support ends.
Specialized Habilitation
Heritage NW Consulting provides services to the client to promote inclusion in the community. Services are individualized based on client needs and can include self-empowerment, support to increase self-esteem and promote confidence, and skills acquisition to achieve personal development goals.
- Self-empowerment
- Safety awareness and self-advocacy
- Interpersonal effectiveness and effective social communication
- Coping strategies regarding everyday life challenges
- Managing daily tasks and acquiring adaptive skills
Staff and Family Consultation
Hoarding Behavior (BSS, CCG, CT):
Heritage NW Consulting specializes in assisting clients address the root causes of hoarding and in gaining control over their living environment. We implement a team approach to working with these clients that includes 1:1 counseling, training on how to effectively uncover and address the root cause of this behavior, and hands on assistance to declutter their living environment. This is a slow process that is calculated and can run from 6-9 months depending on the severity of the hoard. This service involves the utilization of an inter-disciplinary team that can include BSS, CCG, CT, and 1x clean.
One Time Clean (1x clean):
Heritage NW Consulting also specializes in One Time Clean. The scope of the work is dependent on a client's Case Manager and can be geared towards assisting the client avoid eviction, salvage caregivers, create safe passageways, or avoid cleaning fees to stabilize current placement. Typical tasks these bids include are sweeping, mopping, dishes, dusting, laundry, trash disposal, shredding, carpet shampooing, disposal of trash, dump runs cleaning furniture, disposing of furniture, cleaning window cleaning, and arranging objects to provide safe ingress and egress to the home. Once a Case Manager sends in a request for a bid, a team member from HNWC meets with the client to document and assess their cleaning needs (taking photos of the clutter and living spaces). A bid is subsequently put together and sent back to the Case Manager for approval. Once this bid is approved, the One Time Clean team will go into a client's home and perform a deep cleaning of their home as specified in the approved bid. A recommendation for BSS support may be communicated to the CM post cleaning especially if the client is struggling with hoarding/OCD behaviors.
Expanded Community Services (ECS):
Expanded Community Services focuses on behavioral support to assist clients residing in long-term care facilities to maintain their physical and mental well-being, as well as overall quality of life. This is done through direct support and training to the client and residential staff, with the goal of providing them with the tools needed to maintain the client's health and safety, as well as mitigate problematic behaviors that correlate with disorders and diagnosis. Behavioral management strategies include both formal and/or informal training and consultative support services for individuals relocating or being diverted from state or local psychiatric hospitals, or who are otherwise at risk for loss of community living options due to challenging behaviors. Services also include psychiatric evaluations, ongoing psychiatric medication management, and peer support services.
Governor's Opportunity for Supportive Housing (GOSH):
Heritage NW Conuslting is a provider for the Governor's Opportunity for Supportive Housing (GOSH). Individuals with challenging or complex needs who are currently residing at Eastern or Western State Hospital or are able to be diverted from these institutions may access Supportive Housing Services through GOSH. GOSH is a Long-Term Care service to help individuals transition from state hospitals to independent living by offering housing search assistance and ongoing tenancy support. We partner with GOSH alongside the client during pre-tenancy and housing search. Once housing is secured, we provide ongoing tenancy support.
Meet your Consultants
Heritage NW Consulting was launched in April of 2018 with a mission and goal to share services and engage in developing relations with the aging and disabled populations of Clark, Cowlitz, Wahkiakum, and Pacific Counties. The HNWC team is passionate about sharing knowledge through community education, and services delivered through the following Washington State programs; Behavioral Support Specialist, Community Choice Guide, Developmental Disabilities administration, and Expanded Community Services.
Upper Management Team
Emmanuel
Senior Program Manager
With education and experiences that bridge two countries, I am deeply committed to leading our organization in delivering exceptional care and services that make a positive impact in the lives of our clients. My leadership philosophy centers on building a strong community, empowering our team, and ensuring that every decision we make aligns with our mission to develop effective strategies to enhance and empower the populations we serve. Outside of work, I enjoy spending time with family, engaging in physical activity, and exploring the PNW as I truly believe in the power of this region to inspire positive change. I am truly excited to continue my journey here.
Lexi
Community Choice Guide Program Manager
As CCG Program Manager at Heritage NW Group, I support all Community Choice Guides in creating effective strategies and empowering individuals both in the office and out in the field. I am dedicated to fostering positive change and growth, ensuring that we work together to make a meaningful impact on the lives of those we serve. I also place great value on networking and collaboration within our community. Strong partnerships are key to delivering the best possible support and outcomes for those in need. I have a deep passion for supporting the aging and disabled populations, and I take great pride in contributing to their well-being and quality of life. Having built my career here at Heritage NW Group, I'm excited to continue growing with the company and furthering my commitment to this important work.
Mona
Special Projects and Compliance Officer
Mr. Rogers once said that in times of crisis to look for the helpers. From the time I was a child, I've always wanted to be a helper. Being a part of Heritage NW Group has afforded me the privilege to be a helper. As the Special Projects and Compliance Officer at Heritage NW group I'm not only able to help our clients, but I'm also able to help our employees. I help develop new opportunities for our employees to become the helpers of our community. I am proud to be a part of an organization that puts our clients and our employees first. We strive to give our employees the best training and support so that they in turn can give the best support to our clients. I am excited to see the future that Heritage NW Group has as we expand into the private sector to increase those that we can help.
Miranda
Administrative Director
I earned my Bachelor of Arts degree in Women, Gender, and Sexuality Studies from Oregon State University, where I critically examined the social, cultural, and historical aspects affecting vulnerable populations, including women, people of color, the queer community, and individuals with disabilities. My academic background has provided me with a solid understanding of power dynamics and social justice issues, which informs my leadership approach and decision-making process. This perspective allows me to effectively navigate complex organizational challenges and drive positive outcomes for the agency and the communities we serve. As the Administrative Director, I am dedicated to promoting stability and support within our workplace and the communities we serve. I focus on developing strategic and tactical solutions that enhance our outreach efforts, foster effective communication, and employ problem-solving techniques to create an empowering environment for both clients and staff. My commitment to advocating for individuals with high care needs drives our mission to provide impactful services across counties. In my free time, I enjoy cooking, reading, cuddling my cat, and spending quality time with my family.
Administrative Team
David
Revenue Cycle Specialist
I have years of experience working in behavioral health billing in the Pacific Northwest ranging from Portland to Seattle. Despite not working in the front lines, I know that it is vital that everyone involved in mental health is empathetic and tries to make sure the patients' experience is as seamless as possible. I love to work diligently to keep insurance issues away from patients. As the Revenue Cycle Specialist, it is my priority to support my coworkers by having a healthy revenue cycle and ensure no interruptions to service impact the work the Clinicians are providing.
Raymond
Community Choice Guide Procurement Specialist
I'm Raymond, a finance and operations professional with extensive experience in procurement, logistics, and financial analysis. Throughout my career, I've focused on optimizing processes, leading cross-functional teams, and driving strategic decisions through innovative solutions and data analysis. My expertise includes project management, vendor relationship management, and enhancing operational efficiency across various industries. At Heritage NW Group, I am committed to upholding our core values of integrity, accountability, and dedication. I strive to collaborate closely with my colleagues to deliver exceptional results that contribute to the growth and success of our organization. Together, we aim to make a positive impact on the aging and disabled populations we serve.
Mitch
CCG/BSS File Auditor & Data Analyst
I am a lifelong resident of the PNW and hold a bachelor's degree in management information systems from WWU. While attending school, I worked as a student employee at the Disability Access Center coordinating accommodated testing and services for students with disabilities. This experience had a profound impact on me and motivated me to pursue a career with the ultimate goal of helping those in need. With that in mind, I am immensely proud to be working here and seeing the benefits we provide to our communities. While I might not support our clients directly, the roles I perform in the background help ensure that those who do have the capacity, time, and resources to provide an unparalleled quality of service. Outside of work, I enjoy keeping up with my hobbies of photography, video games, and desperately attempting to keep all of my potted plants alive.
Mason
Front Desk/Office Assistant
I'm so excited to be the first point of contact behind the front desk at Heritage NW Group! I've lived most of my life in the pacific northwest, and I'm thrilled to be part of a team doing so much good for our communities in this region. I have experience working in both human and veterinary medicine, and I'm grateful for the opportunity to continue providing excellent service to clients of all species.
Leadership
Denise
Community Choice Guide Supervisor
As a first-generation graduate with a Summa Cum Laude Bachelor of Arts in Human Development from Washington State University-Vancouver, I am deeply passionate about supporting individuals of all ages. I believe everyone deserves meaningful connection and embrace to achieve a holistic quality of life. My Human Development degree has equipped me with a strong foundation to support vulnerable, elderly, and disabled populations. With my knowledge of developmental psychology, I can support the unique psychological and emotional needs of aging and disabled individuals, ensuring they receive tailored and compassionate services. Additionally, my experience in community and social services enables me to connect individuals with the resources and programs necessary to promote stability and independence. As a Community Choice Guide with Heritage NW Consulting, I meet individuals where they are and help them navigate goals, including coordinating supportive housing solutions that address their overall health needs and set them up for long-term stabilization. I am grateful to this organization for providing me with the opportunity to serve as a dedicated change agent, fueled by a deep sense of purpose to serve my community. I am committed to making a positive impact and will continue to devote my efforts to this cause for as long as I am able.
Whitney
Behavioral Support Specialist Supervisor
I am deeply honored to serve as the Behavioral Support Specialist Supervisor at Heritage NW Consulting. In this role, I lead and empower a dedicated team of professionals across various counseling disciplines, working tirelessly to provide exceptional transitional and stabilization services. My heart is driven by a profound passion for enhancing the lives and independence of those I am privileged to serve. I truly believe that human connection is fundamental to our well-being, which is why I am committed to reducing the isolation of my clients—whether by strengthening their relationships with existing support systems or helping them build new connections within the community. I am an unwavering advocate for equal treatment and access to services for all, fighting every day to ensure that everyone, regardless of circumstance, has the opportunity to thrive.
Chandler
Expanded Community Services Lead
I have a passion for building my community. I am proud to be a Pacific Northwest Native and be able to see how my community has grown and changed throughout the years. Being part of the Heritage NW Group community has allowed me to use my background in Behavior Analysis and patient care to become a change-agent, by providing an individualized approach to support the success and stabilization of members in our community. I value a strength-based approach that encourages clients to achieve positive, goal-directed changes that reinforce independence, stabilization, and client success. I graduated Cum Laude from Washington State University with my BS in Neuroscience, a minor in biology, and an emphasis in psychology. I have been able to expand my experience in mental and behavioral health through working with aging adults, children/adults with developmental disabilities, and a variety of support professionals in the community. I am excited to continue learning and honored to be a part of your journey.
Nate
Community Choice Guide Lead
I am a passionate Community Choice Guide that enjoys working with the aging and disabled populations in our community. My strengths are communication and navigating difficult situations. I am the Lead Community Choice Guide which gives me the opportunity to oversee and support my team to ensure excellent service delivery for all our clients. Heritage NW Group has a dynamic team of talented change agents. We serve clients in SW Washington; I have been the Community Choice Guide that travels to serve clients in the rural areas of Pacific and Grays Harbor Counties. Finding an organization that aligns with my core values has been a career dream. In my free time I love to explore music I have never heard of, spend time with family, watch documentaries, or enjoy the beautiful sights of the PNW.
Decker
Community Choice Guide New Hire Trainer
I enjoy working with Heritage NW Consulting as a Community Choice Guide New hire trainer and serving the aging and disabled populations of Washington State. I feel most rewarded when helping people in need of support. Working with this population has given me a new awareness of barriers to stabilization and the importance of finding resources. I have learned to be more patient and understanding and I am proud of the coordination of supportive housing work we do.
Support Team
Ashley
Supportive Housing Provider / Community Choice Guide
I am a dedicated and driven change agent with a strong foundation in psychology and social welfare. I hold a Bachelor of Science in Psychology with a minor in Social Welfare, and I am passionate about fostering positive change and empowering individuals and communities. With extensive experience working alongside families and older adults, I have developed a deep understanding of their unique needs and challenges. I specialize in relationship building and excel at creating meaningful connections that support personal growth and the well-being of clients. As a firm believer in continuous development, I am committed to ongoing learning and adapting to emerging trends and practices in the field to better serve those in need.
Milana
Supportive Housing Provider / Community Choice Guide
I am deeply committed to using my life as a platform for serving others and making a positive impact. Raised in the Pacific Northwest, I was inspired to pursue a Bachelor of Science in Psychology with a minor in Human Development from Washington State University, which fueled my passion for supporting individuals, especially in times of need. As a native Russian speaker, I've had the privilege of connecting with individuals from diverse backgrounds, enhancing my ability to serve a wide range of communities. My professional experiences—including coordinating supportive housing solutions with the Heritage team, working with vulnerable adult populations through CDWA, and supporting children in educational and extracurricular settings—have deepened my passion for providing meaningful support. These roles have also allowed me to develop a versatile approach to assisting individuals of all ages. Volunteering at a local church has been another fulfilling aspect of my life, where I help wherever there is a need, including managing sound and media operations. I believe fulfillment comes from serving others, and my goal is to use my skills to uplift those around me and bring light to their lives.
Ashlea
Community Choice Guide I
I enjoy working for Heritage NW Group as a Community Choice Guide. I find myself passionate working with the aging and disabled population and helping make a difference in their life during our time working together. My friendly yet professional approach helps build trust and meaningful connections, creating a safe and supportive environment where people feel valued and understood. My professional experience has given me insight on how disabilities can affect an individual across their lifespan, I take pride in the work I do for the advocacy of my clients. On my free time I am enjoying the outdoors, crafting and listening to music.
Josiah
Community Choice Guide II
I am a Community Choice Guide with Heritage NW Group working with challenging underserved populations. I find myself increasingly passionate about serving my community, and Heritage NW Group has allowed me to develop my skills to the fullest extent. I specialize in offering support and resources to those who need them most, and I do it with pride. I hold a bachelor's degree from Washington State University that lead me to advocating for our community.
Amy
Community Choice Guide II
Since joining Heritage NW Consulting as a Community Choice Guide, I have found a meaningful way to make a difference in the lives of others. Each day, I am inspired by the opportunity to serve my community. I hold a Bachelor of Science in Communications with a minor in Sociology from Appalachian State University. Over the years, I have had the privilege of working with seniors and individuals with disabilities in a variety of settings. My experience includes serving as an activity director in skilled nursing facilities and assisted living communities, a caregiver in adult family homes, and as an in-home caregiver. I also provided horticultural therapy to individuals in memory care, helping them enhance their sense of purpose and foster connections with both peers and staff. These diverse roles have equipped me with a deep understanding of the unique challenges faced by our clients, including their need for independence, appropriate housing solutions, personalized care, and support with daily living. I am passionate about helping these populations feel both understood and supported as they work toward achieving their goals.
Milkana
Community Choice Guide II
I am deeply committed to advocating for my clients, connecting them to vital services, and helping them build stable, fulfilling lives within their communities. My work involves assisting individuals in securing suitable housing, coordinating community resources, and providing ongoing support to ensure tenancy stability. Growing up in Eritrea, I developed a profound appreciation for the power of community support—an experience that continues to fuel my dedication to empowering individuals in finding stable housing and accessing essential resources. I earned my bachelor's degree in psychology with a minor in business administration from Seattle Pacific University. As part of Heritage NW Group, I am fortunate to work alongside a compassionate and thoughtful team, striving to make a meaningful impact in the lives of those we serve. In my free time, I enjoy exploring new cities and countries and spending quality time with loved ones.
Kris
Community Choice Guide II
Professionally, I have been an advocate and social worker in long-term care for nearly ten years, but my journey truly began in 2007. That year, after taking my son to see an interdisciplinary team of specialists five days a week for over a year, I was told he had autism—and that I might never hear him say the words, "Mommy, I love you." I was heartbroken and terrified, overwhelmed by all the preconceived notions I had about what it meant to have a "disability." While I was fortunate to have an extraordinary team of specialists teaching me how to advocate for and support my son, I found the most transformative support in the waiting rooms of those specialists' offices—among other families. We were warriors, trying to build a future with the few resources available to us. At that time, there was little awareness, few supplemental programs, and a road ahead that was filled with stigma and uncertainty. Determined to make a difference, I went back to school and changed my major. The same summer I graduated from Portland State University with a degree in Community Development—concentrating on advocacy for vulnerable populations and nonprofit development—my son began speaking in full, coherent sentences. And at last, I heard the words I had longed for: "Mommy, I love you." In that moment, everything came together—the years of work, the community we built, and the social supports we had fought for. It wasn't just about survival; it was about thriving. The progress we have made has exceeded my wildest dreams, and we've chosen to keep going, to share what we've learned. In the fall of 2024, my son left for college, where he, too, plans to become an advocate. As for me, I have remained devoted to helping others overcome obstacles and reach their highest potential—both as a social worker and in the nonprofit world—ever since.
Christine
Behavioral Support Specialist / Community Choice Guide
I have always been passionate about helping others navigate life's challenges and achieve personal growth. With a bachelor's degree in psychology, I have prioritized serving different communities in various environments and strive to implement personalized strategies to support a wide range of needs. I have 6 years of experience in multiple psychosocial settings where I've dedicated time to individuals and their unique experiences. As a Behavior Community Specialist with Heritage NW Group, I have found a place to call home where I can continue supporting clients in Aging and Disability Services with transition and/or stabilization in their current setting. I understand the responsibility of a role such as mine and the opportunity I have to make powerful impacts on each and every one of my client's lives, through fostering a space of empathy, motivation and change.
James
Behavioral Support Specialist / Community Choice Guide
I have an undeniable passion for empowering individuals seeking aging and disability services. It's not just what I do—it's what I'm meant to do. My ability to uplift, support, and motivate is powerful, and I bring a fierce commitment to integrity, accountability, empathy, and understanding to everyone I serve. With a Bachelor of Science in Psychology from PSU, I've mastered the skills to make a real difference. Living in the Pacific Northwest fuels my love for outdoor adventure, and it's an added bonus to my life. Joining Heritage NW Group has been a perfect fit for me—this is the kind of work I've been searching for. The hands-on support and amount of time dedicated to each individual allows us to create tangible, life-changing impacts. Seeing the changes I have helped my clients navigate has been an absolute joy and is incredibly rewarding.
Kori
Behavioral Support Specialist / Community Choice Guide
I'm a Behavioral Community Specialist at Heritage NW Consulting, where I have the privilege of supporting individuals of the aging and disability community. I earned my bachelor's degree in psychology with a minor in Communication from Washington State University, and my journey in mental health began from a deep passion for the field. Having witnessed the profound impact of mental health challenges on individuals and communities, I recognized the urgent need for accessible counseling and support services. At Heritage NW Consulting, I've had the opportunity to expand my knowledge and sharpen my skills, continually learning how to better serve those I work with. I'm deeply committed to making a positive impact on each individual I support, focusing on empowerment, resilience, and being a positive change agent for my clients. Every day, I strive to create an environment where my clients feel seen, heard, and understood, helping them navigate life's challenges.
Lindsey
Community Choice Guide
Driven by a determination to overcome barriers and find solutions, I have always been drawn to working with people. Helping others grow and achieve their goals is my true passion. With a dual master's degree in social work and public administration, I use my expertise in the social system to guide individuals through complex challenges and secure supportive housing solutions. As part of Heritage NW Group, I empower people to advocate for themselves, navigate resources, and pursue their aspirations—so they can build stable, fulfilling lives.
Behavioral Support Case Managers
Golden
Behavioral Support Specialist II
I am a behavioral support specialist working for Heritage NW Group. I truly have a servant heart, my passion for helping those living with mental health diagnosis, developmental delays, and physical limitations comes from seeing them discarded and mistreated. These individuals are still human beings that are suffering. I enjoy being able to help alleviate some of their day-to-day pain, sadness, confusion, loneliness, helplessness and even hopelessness. I have several years of experience working with connecting our clients to resources they need from clothing, food, shelter, mental health providers, and supportive employment just to name a few. I am honored to be with Heritage NW Group where their core values and mission statement is right in line with who I am and why I do what I do.
Jennifer
Behavioral Support Specialist II
I am passionate about working with aging adults and strive to promote growth and independence in the clients I serve. I received my Masters degree in counseling psychology from Sofia University and have experience working as a mental health counselor in community mental health and in life enrichment in long term care settings. I value collaborative, person centered, strength-based models of care in helping my client achieve their goals. In my free time, I love to garden, try new recipes, and attend estate sales.
KL
Behavioral Support Specialist II
I work as a Behavioral Specialist and Mental Health Clinician, with Heritage NW Consulting, providing quality services within the state of Washington. I practiced in clinical settings for many years, it was rewarding, and I learned a great deal. I now return to the work I most enjoy, working with individuals within the community. I enjoy the fulfillment of helping others to determine goals and provide all the support to accomplish their goals. Embarking on goal-oriented actions can feel paralyzing and overly complicated. Having someone on your side can be all one needs to spring into action. I feel honored to be a part of another person's life story, as they take steps towards positive change. Work/life balance is key to being a great provider, and Heritage work promotes such balance. I enjoy living in Washington, exploring, hiking, kayaking but mostly serving within my community. A well-balanced fulfilling life.
June
Behavioral Support Specialist II
I am a dedicated therapist with over 20 years of experience working with diverse populations. Throughout my career, I have had the privilege of supporting individuals through a range of challenges, including those within the LGBTQ+ community, domestic violence survivors, and those navigating significant life changes. My passion for helping others has driven me to work in various settings, providing therapeutic support and guidance. Currently, I serve as both a therapist and a behavioral support specialist at Heritage NW Group, where I continue to offer compassionate care while utilizing my extensive background to empower individuals in their personal growth and healing. Outside of my professional work, I enjoy spending my free time gardening, exploring new cooking ideas, and drawing from my background in the arts to engage in creative pursuits. These activities bring me joy and balance, and I believe they also contribute to my ability to connect with others on a deeper level.
Missy
Behavioral Support Specialist II
For over 15 years, I have had the incredible privilege of working with individuals and families facing mental health and developmental disability challenges. My passion lies in giving back to my community and serving historically marginalized and underrepresented populations. I wholeheartedly believe that life can be messy and complicated, but through genuine care and a person-centered approach, I strive to build relationships founded on mutual trust and respect. There is no greater joy for me than seeing others succeed.
Cecelia
Behavioral Support Specialist II
I am a licensed independent clinical social worker associate in Washington State, and I have been with Heritage NW Group since 2019. I specialize in blending mindfulness, trauma-informed care, and Cognitive Behavioral Therapy (CBT) to create a therapeutic space where you can feel safe to explore your thoughts, emotions, and behaviors, guiding you toward healing and self-discovery. With over 15 years of experience supporting individuals facing trauma, domestic violence, ADHD, anxiety, depression, OCD, attachment issues, and life transitions, I am passionate about helping you connect with your authentic self. I believe therapy is a journey of embracing both the difficult and beautiful parts of life, allowing for growth and transformation. In our work together, I will create a supportive environment where we can have open conversations, resolve conflicts, and uncover patterns that no longer serve you. By tuning into your true self, we will explore healthier coping mechanisms and develop the tools to navigate life's challenges with greater ease and self-compassion. Mental health care is a fundamental part of overall health and should be available to everyone. I am committed to working with you to make your journey toward healing accessible and empowering. If you are ready to explore how therapy can help you create the life you deserve, I would be honored to walk alongside you on this path.