Heritage NW Consulting
At Heritage NW Consulting, we proudly partner with the Washington State Department of Social and Health Services (DSHS) to support Medicaid-eligible clients. Specializing in serving aging and/or disabled populations, we offer tailored solutions that promote independence, growth, and meaningful change. With a focus on person-centered strategies, our dedicated team works to address challenges, enhance quality of life, and help clients achieve their goals. Whether it's through consulting, education, or direct support services, we're here to make a lasting impact. Referred by DSHS? Let us guide you toward a brighter future—together.
Behavioral Support Specialist (BSS)
Behavioral Support Specialists work with clients to offer individual counseling, emotional support, mental health intervention, and behavioral support. This is accomplished by offering direct individual treatment for issues such as depression, anxiety, stress, loss and grieving, guilt, difficult family dynamics, anger management, and coping skills. These 1:1 cognitive counseling services are short-term, solution-focused, and include identification of client's personal strengths, abilities, and affirmation for their efforts. Included in this service is assisting clients in finding long-term mental health support and support through stabilization in the community. Additionally, behavioral support assists with challenging behaviors (such as hoarding), developing behavior support, treatment, and safety plans to promote successful placement or stabilization in the community. Often times to accomplish these goals, Community Choice Guides and or Client Trainers are added as part of an inter-disciplinary team.
Community Choice Guide (CCG):
Community Choice Guides (CCGs) in Washington State assist individuals transitioning from institutional settings to independent or assisted living, as well as those needing stabilization in their current homes. They provide hands-on support, including housing searches, connecting clients with essential services, coordinating with healthcare providers, and assisting with necessary paperwork. CCGs play a short-term but crucial role in ensuring clients have the resources and support needed for sustainable, independent living.
Authorized by the state, CCGs complete specific tasks outlined in a client's care plan, addressing behavioral support, hoarding, decluttering, and tenancy stabilization. They work closely with case managers, landlords, and service providers to secure safe and stable housing solutions. While they do not cover medical services or direct payments for certain needs, they facilitate access to community resources that do. Their goal is to empower clients with the tools and connections necessary to maintain long-term stability.
Client Trainer (CT):
The Client Trainer teaches the client skills required to live in a home or community-based setting, including the use of adaptive equipment or medically related procedures, adjustment to serious impairment, maintenance or restoration of physical functioning, self-management of chronic disease, acquisition of skills to address minor depression, management of personal care needs, and development of skills to work with care providers including behavior management. Additionally, client training is used post the Behavioral Specialist and Community Choice Guide with clients with hoarding behaviors. The Client Trainer comes in after the decluttering and focuses on stabilization and training to prevent the behavior from reoccurring.
Developmental Disabilities Administration (DDA):
Heritage NW Consulting provides an all-inclusive, environmental stabilization experience. Because no two experiences are the same, the DDA teams will provide support that is personally designed for the client, the family, and the staff working with the client. The support team will work directly with the client, the family, the caregivers, or the staff in the home to establish SMART goals and work to implement appropriate tools and resources to reduce challenging behaviors. Not only does Heritage NW Consulting provide support, but they will conduct ongoing research, and work to provide all encompassing resources to utilize even after in-person support ends.
Specialized Habilitation
Heritage NW Consulting provides services to the client to promote inclusion in the community. Services are individualized based on client needs and can include self-empowerment, support to increase self-esteem and promote confidence, and skills acquisition to achieve personal development goals.
- Self-empowerment
- Safety awareness and self-advocacy
- Interpersonal effectiveness and effective social communication
- Coping strategies regarding everyday life challenges
- Managing daily tasks and acquiring adaptive skills
Staff and Family Consultation
Hoarding Behavior (BSS, CCG, CT):
Heritage NW Consulting specializes in assisting clients address the root causes of hoarding and in gaining control over their living environment. We implement a team approach to working with these clients that includes 1:1 counseling, training on how to effectively uncover and address the root cause of this behavior, and hands on assistance to declutter their living environment. This is a slow process that is calculated and can run from 6-9 months depending on the severity of the hoard. This service involves the utilization of an inter-disciplinary team that can include BSS, CCG, CT, and 1x clean.
One Time Clean (1x clean):
Heritage NW Consulting also specializes in One Time Clean. The scope of the work is dependent on a client's Case Manager and can be geared towards assisting the client avoid eviction, salvage caregivers, create safe passageways, or avoid cleaning fees to stabilize current placement. Typical tasks these bids include are sweeping, mopping, dishes, dusting, laundry, trash disposal, shredding, carpet shampooing, disposal of trash, dump runs cleaning furniture, disposing of furniture, cleaning window cleaning, and arranging objects to provide safe ingress and egress to the home. Once a Case Manager sends in a request for a bid, a team member from HNWC meets with the client to document and assess their cleaning needs (taking photos of the clutter and living spaces). A bid is subsequently put together and sent back to the Case Manager for approval. Once this bid is approved, the One Time Clean team will go into a client's home and perform a deep cleaning of their home as specified in the approved bid. A recommendation for BSS support may be communicated to the CM post cleaning especially if the client is struggling with hoarding/OCD behaviors.
Expanded Community Services (ECS):
Expanded Community Services focuses on behavioral support to assist clients residing in long-term care facilities to maintain their physical and mental well-being, as well as overall quality of life. This is done through direct support and training to the client and residential staff, with the goal of providing them with the tools needed to maintain the client's health and safety, as well as mitigate problematic behaviors that correlate with disorders and diagnosis. Behavioral management strategies include both formal and/or informal training and consultative support services for individuals relocating or being diverted from state or local psychiatric hospitals, or who are otherwise at risk for loss of community living options due to challenging behaviors. Services also include psychiatric evaluations, ongoing psychiatric medication management, and peer support services.
Governor's Opportunity for Supportive Housing (GOSH):
Heritage NW Conuslting is a provider for the Governor's Opportunity for Supportive Housing (GOSH). Individuals with challenging or complex needs who are currently residing at Eastern or Western State Hospital or are able to be diverted from these institutions may access Supportive Housing Services through GOSH. GOSH is a Long-Term Care service to help individuals transition from state hospitals to independent living by offering housing search assistance and ongoing tenancy support. We partner with GOSH alongside the client during pre-tenancy and housing search. Once housing is secured, we provide ongoing tenancy support.
Meet your Consultants
Heritage NW Consulting was launched in April of 2018 with a mission and goal to share services and engage in developing relations with the aging and/or disabled populations of Clark, Cowlitz, Wahkiakum, and Pacific Counties. The HNWC team is passionate about sharing knowledge through community education, and services delivered through the following Washington State programs; Behavioral Support Specialist, Community Choice Guide, Developmental Disabilities administration, and Expanded Community Services.
Upper Management Team
Emmanuel
Senior Program Manager
With education and experiences that bridge two countries, I am deeply committed to leading our organization in delivering exceptional care and services that make a positive impact in the lives of our clients. My leadership philosophy centers on building a strong community, empowering our team, and ensuring that every decision we make aligns with our mission to develop effective strategies to enhance and empower the populations we serve. Outside of work, I enjoy spending time with family, engaging in physical activity, and exploring the PNW as I truly believe in the power of this region to inspire positive change. I am truly excited to continue my journey here.
Lexi
Community Choice Guide Program Manager
As CCG Program Manager at Heritage NW Group, I support all Community Choice Guides in creating effective strategies and empowering individuals both in the office and out in the field. I am dedicated to fostering positive change and growth, ensuring that we work together to make a meaningful impact on the lives of those we serve. I also place great value on networking and collaboration within our community. Strong partnerships are key to delivering the best possible support and outcomes for those in need. I have a deep passion for supporting the aging and disabled populations, and I take great pride in contributing to their well-being and quality of life. Having built my career here at Heritage NW Group, I'm excited to continue growing with the company and furthering my commitment to this important work.
Mona
Controller and Compliance
Mr. Rogers once said that in times of crisis to look for the helpers. From the time I was a child, I've always wanted to be a helper. Being a part of Heritage NW Group has afforded me the privilege to be a helper. As the Special Projects and Compliance Officer at Heritage NW group I'm not only able to help our clients, but I'm also able to help our employees. I help develop new opportunities for our employees to become the helpers of our community. I am proud to be a part of an organization that puts our clients and our employees first. We strive to give our employees the best training and support so that they in turn can give the best support to our clients. I am excited to see the future that Heritage NW Group has as we expand into the private sector to increase those that we can help.
Administrative Team
David
Revenue Cycle Specialist
I have years of experience working in behavioral health billing in the Pacific Northwest ranging from Portland to Seattle. Despite not working in the front lines, I know that it is vital that everyone involved in mental health is empathetic and tries to make sure the patients' experience is as seamless as possible. I love to work diligently to keep insurance issues away from patients. As the Revenue Cycle Specialist, it is my priority to support my coworkers by having a healthy revenue cycle and ensure no interruptions to service impact the work the Clinicians are providing.
Mason
Front Desk/Intake Specialist
I'm so excited to be the first point of contact behind the front desk at Heritage NW Group! I've lived most of my life in the pacific northwest, and I'm thrilled to be part of a team doing so much good for our communities in this region. I have experience working in both human and veterinary medicine, and I'm grateful for the opportunity to continue providing excellent service to clients of all species.
Anastasia
Administrative Assistant
I'm Anastasia, a hardworking professional with experience in both direct support and administrative roles. I've been working from a young age and built a strong work ethic through hands-on experience. My background as a direct support worker taught me the importance of supporting others, and my office experience strengthened my organizational and administrative skills. I take pride in being the steady support that helps people do their best.
Eryn
Executive Assistant
I am a young professional dedicated to contributing to the greater good of Washington State. It's a pleasure to be part of Heritage NW Group, where I've had the opportunity to witness and take part in making a real difference in people's lives. I hold an associate's degree in business management and bring experience in both administrative support and entrepreneurship. This combination allows me to approach my work with strong organizational skills, a problem-solving mindset, and a passion for innovation. I strive to be the best I can be, while also supporting and uplifting those around me & in the community. Outside of work, you'll find me with my animals, exploring new destinations, getting crafty, or thrift shopping for one-of-a-kind finds. I'm always on the lookout for ways to stay inspired and have fun along the way.
Leadership
Denise
Community Choice Guide Supervisor
As a first-generation graduate with a Summa Cum Laude Bachelor of Arts in Human Development from Washington State University-Vancouver, I am deeply passionate about supporting individuals of all ages. I believe everyone deserves meaningful connection and embrace to achieve a holistic quality of life. My Human Development degree has equipped me with a strong foundation to support vulnerable, elderly, and disabled populations. With my knowledge of developmental psychology, I can support the unique psychological and emotional needs of aging and disabled individuals, ensuring they receive tailored and compassionate services. Additionally, my experience in community and social services enables me to connect individuals with the resources and programs necessary to promote stability and independence. As a Community Choice Guide with Heritage NW Consulting, I meet individuals where they are and help them navigate goals, including coordinating supportive housing solutions that address their overall health needs and set them up for long-term stabilization. I am grateful to this organization for providing me with the opportunity to serve as a dedicated change agent, fueled by a deep sense of purpose to serve my community. I am committed to making a positive impact and will continue to devote my efforts to this cause for as long as I am able.
James
Community Choice Guide Supervisor
I have an undeniable passion for empowering individuals seeking aging and disability services. It's not just what I do—it's what I'm meant to do. My ability to uplift, support, and motivate is powerful, and I bring a fierce commitment to integrity, accountability, empathy, and understanding to everyone I serve. With a Bachelor of Science in Psychology from PSU, I've mastered the skills to make a real difference. Living in the Pacific Northwest fuels my love for outdoor adventure, and it's an added bonus to my life. Joining Heritage NW Group has been a perfect fit for me—this is the kind of work I've been searching for. The hands-on support and amount of time dedicated to each individual allows us to create tangible, life-changing impacts. Seeing the changes I have helped my clients navigate has been an absolute joy and is incredibly rewarding.
June
Behavioral Support Specialist Supervisor II
I am a dedicated therapist with over 20 years of experience working with diverse populations. Throughout my career, I have had the privilege of supporting individuals through a range of challenges, including those within the LGBTQ+ community, domestic violence survivors, and those navigating significant life changes. My passion for helping others has driven me to work in various settings, providing therapeutic support and guidance. Currently, I serve as both a therapist and a behavioral support specialist at Heritage NW Group, where I continue to offer compassionate care while utilizing my extensive background to empower individuals in their personal growth and healing. Outside of my professional work, I enjoy spending my free time gardening, exploring new cooking ideas, and drawing from my background in the arts to engage in creative pursuits. These activities bring me joy and balance, and I believe they also contribute to my ability to connect with others on a deeper level.
Whitney
Behavioral Support Specialist Supervisor I
I am deeply honored to serve as the Behavioral Support Specialist Supervisor at Heritage NW Consulting. In this role, I lead and empower a dedicated team of professionals across various counseling disciplines, working tirelessly to provide exceptional transitional and stabilization services. My heart is driven by a profound passion for enhancing the lives and independence of those I am privileged to serve. I truly believe that human connection is fundamental to our well-being, which is why I am committed to reducing the isolation of my clients—whether by strengthening their relationships with existing support systems or helping them build new connections within the community. I am an unwavering advocate for equal treatment and access to services for all, fighting every day to ensure that everyone, regardless of circumstance, has the opportunity to thrive.
Nate
Community Choice Guide Lead
I am a passionate Community Choice Guide that enjoys working with the aging and disabled populations in our community. My strengths are communication and navigating difficult situations. I am the Lead Community Choice Guide which gives me the opportunity to oversee and support my team to ensure excellent service delivery for all our clients. Heritage NW Group has a dynamic team of talented change agents. We serve clients in SW Washington; I have been the Community Choice Guide that travels to serve clients in the rural areas of Pacific and Grays Harbor Counties. Finding an organization that aligns with my core values has been a career dream. In my free time I love to explore music I have never heard of, spend time with family, watch documentaries, or enjoy the beautiful sights of the PNW.
Decker
Community Choice Guide Lead
I enjoy working with Heritage NW Consulting as a Community Choice Guide New hire trainer and serving the aging and disabled populations of Washington State. I feel most rewarded when helping people in need of support. Working with this population has given me a new awareness of barriers to stabilization and the importance of finding resources. I have learned to be more patient and understanding and I am proud of the coordination of supportive housing work we do.
Support Team
Milana
Supportive Housing Provider / Community Choice Guide II
I am deeply committed to using my life as a platform for serving others and making a positive impact. Raised in the Pacific Northwest, I was inspired to pursue a Bachelor of Science in Psychology with a minor in Human Development from Washington State University, which fueled my passion for supporting individuals, especially in times of need. As a native Russian speaker, I've had the privilege of connecting with individuals from diverse backgrounds, enhancing my ability to serve a wide range of communities. My professional experiences—including coordinating supportive housing solutions with the Heritage team, working with vulnerable adult populations through CDWA, and supporting children in educational and extracurricular settings—have deepened my passion for providing meaningful support. These roles have also allowed me to develop a versatile approach to assisting individuals of all ages. Volunteering at a local church has been another fulfilling aspect of my life, where I help wherever there is a need, including managing sound and media operations. I believe fulfillment comes from serving others, and my goal is to use my skills to uplift those around me and bring light to their lives.
Ashlea
Community Choice Guide I
I enjoy working for Heritage NW Group as a Community Choice Guide. I find myself passionate working with the aging and disabled population and helping make a difference in their life during our time working together. My friendly yet professional approach helps build trust and meaningful connections, creating a safe and supportive environment where people feel valued and understood. My professional experience has given me insight on how disabilities can affect an individual across their lifespan, I take pride in the work I do for the advocacy of my clients. On my free time I am enjoying the outdoors, crafting and listening to music.
Amy
Community Choice Guide II
Since joining Heritage NW Consulting as a Community Choice Guide, I have found a meaningful way to make a difference in the lives of others. Each day, I am inspired by the opportunity to serve my community. I hold a Bachelor of Science in Communications with a minor in Sociology from Appalachian State University. Over the years, I have had the privilege of working with seniors and individuals with disabilities in a variety of settings. My experience includes serving as an activity director in skilled nursing facilities and assisted living communities, a caregiver in adult family homes, and as an in-home caregiver. I also provided horticultural therapy to individuals in memory care, helping them enhance their sense of purpose and foster connections with both peers and staff. These diverse roles have equipped me with a deep understanding of the unique challenges faced by our clients, including their need for independence, appropriate housing solutions, personalized care, and support with daily living. I am passionate about helping these populations feel both understood and supported as they work toward achieving their goals.
Milkana
Community Choice Guide II
I am deeply committed to advocating for my clients, connecting them to vital services, and helping them build stable, fulfilling lives within their communities. My work involves assisting individuals in securing suitable housing, coordinating community resources, and providing ongoing support to ensure tenancy stability. Growing up in Eritrea, I developed a profound appreciation for the power of community support—an experience that continues to fuel my dedication to empowering individuals in finding stable housing and accessing essential resources. I earned my bachelor's degree in psychology with a minor in business administration from Seattle Pacific University. As part of Heritage NW Group, I am fortunate to work alongside a compassionate and thoughtful team, striving to make a meaningful impact in the lives of those we serve. In my free time, I enjoy exploring new cities and countries and spending quality time with loved ones.
Kris
Community Choice Guide II
Professionally, I have been an advocate and social worker in long-term care for nearly ten years, but my journey truly began in 2007. That year, after taking my son to see an interdisciplinary team of specialists five days a week for over a year, I was told he had autism—and that I might never hear him say the words, "Mommy, I love you." I was heartbroken and terrified, overwhelmed by all the preconceived notions I had about what it meant to have a "disability." While I was fortunate to have an extraordinary team of specialists teaching me how to advocate for and support my son, I found the most transformative support in the waiting rooms of those specialists' offices—among other families. We were warriors, trying to build a future with the few resources available to us. At that time, there was little awareness, few supplemental programs, and a road ahead that was filled with stigma and uncertainty. Determined to make a difference, I went back to school and changed my major. The same summer I graduated from Portland State University with a degree in Community Development—concentrating on advocacy for vulnerable populations and nonprofit development—my son began speaking in full, coherent sentences. And at last, I heard the words I had longed for: "Mommy, I love you." In that moment, everything came together—the years of work, the community we built, and the social supports we had fought for. It wasn't just about survival; it was about thriving. The progress we have made has exceeded my wildest dreams, and we've chosen to keep going, to share what we've learned. In the fall of 2024, my son left for college, where he, too, plans to become an advocate. As for me, I have remained devoted to helping others overcome obstacles and reach their highest potential—both as a social worker and in the nonprofit world—ever since.
Christine
Community Choice Guide II
I have always been passionate about helping others navigate life's challenges and achieve personal growth. With a bachelor's degree in psychology, I have prioritized serving different communities in various environments and strive to implement personalized strategies to support a wide range of needs. I have 6 years of experience in multiple psychosocial settings where I've dedicated time to individuals and their unique experiences. As a Behavior Community Specialist with Heritage NW Group, I have found a place to call home where I can continue supporting clients in Aging and Disability Services with transition and/or stabilization in their current setting. I understand the responsibility of a role such as mine and the opportunity I have to make powerful impacts on each and every one of my client's lives, through fostering a space of empathy, motivation and change.
Lindsey
Community Choice Guide II
Driven by a determination to overcome barriers and find solutions, I have always been drawn to working with people. Helping others grow and achieve their goals is my true passion. With a dual master's degree in social work and public administration, I use my expertise in the social system to guide individuals through complex challenges and secure supportive housing solutions. As part of Heritage NW Group, I empower people to advocate for themselves, navigate resources, and pursue their aspirations—so they can build stable, fulfilling lives.
Jackie
Community Choice Guide II
I am pleased to have the opportunity to work with the aging and disabled population that we serve as a Community Choice Guide II. I am currently working on getting my MSW in clinical social work and love being able to use what I am learning in school every day with my clients. I have a BA degree in family studies and an associate's degree in addictions counseling. I am passionate about trauma informed care and meeting people where they are so they can be empowered to take the next step on their journey. It is my goal to help people know that they don't have to do hard things alone but that they are gifted to accomplish the many goals they put their minds to. My professional titles have included case management, housing navigation, supportive counselor, addiction counselor, and services specialist II. I have worked in the human services field since 2017 and hope to continue serving people in need for many more years. I chose to become an advocate for others after my own experiences with complex childhood trauma and addiction. I have so many people to thank who have helped and still help me get through my own hardships that I cannot imagine not repaying them in some way. So, I became a helper and advocate for those who struggle with their own hardships and fight to offer a little bit of hope to their lives. In my off time I enjoy connecting with others through various activities. Meeting friends for coffee, running ultra-marathons, playing piano, computer coding, and anything outdoors. I love sports and have somewhat of a competitive nature. I love spending time with my partner, daughter, closest friends and our two cats, Max and Moses.
Jon
Community Choice Guide II
I strongly believe that every person is in need of and deserves respect and kindness and it is my mission to make sure that I serve those around me in the best way that I can. My bachelor's degree in psychology and business administration was not the beginning of my education in growing strategies to navigate life's challenges and it sure won't be the end either. I strongly believe that we can learn from anyone and from the circumstances that life puts us in. It is very important to stay in a student mindset as every day, and every person is different and will need different things accordingly. I love to learn and figure out why things operate the way that they do as this really helps solidify the knowledge that we learn. I am very excited to partner with an organization that values the population that they serve as much as I do. People are the reason we do anything on this Earth and people are in need of kindness and respect, also a helping hand. In my free time I love to watch and play basketball, eat good food and be around the ones that I love. Staying balanced is key in life.
Samantha
Community Choice Guide II
As a Community Choice Guide with Heritage NW Consulting, I meet individuals where they are and help them navigate goals, including coordinating supportive housing solutions that address their overall health needs and set them up for long-term stabilization. My friendly yet professional approach helps build trust and meaningful connections, creating a safe and supportive environment where people feel valued and understood. I have always known that I wanted to help others and my communities. When I was younger, I did this by volunteering and being a part of groups that supported social justice. My work with people with disabilities started in 2019 when I became a caregiver for a teen with autism. In the midst of 2020, we relied on her behavior supports to navigate our limited access to community, and I saw her shine when given the necessary tools to express her needs. I knew from then on that I wanted to be a change agent in people's lives. I began working as a behavior specialist to expand my knowledge of what was behind “behaviors” and what we could replace them with that would better serve the clients. I then carried that mindset with me when I managed group homes for elderly individuals with intellectual and physical disabilities. My favorite part of working with individuals with intellectual and physical disabilities is getting to know them personally and being able to alleviate some of their stress so that they feel empowered in their lives.
Seth
Community Choice Guide I
I am a dedicated and experienced member of Heritage NW Group, committed to providing compassionate, high-quality service to the community I serve. With a strong background in meeting diverse needs, I excel in creating supportive environments that foster trust and well-being. I take pride in my ability to build meaningful relationships through strong communication and organizational skills while maintaining the highest standards of care. My passion for enhancing the quality of life for those under my supervision is reflected in my adaptable, empathetic, and client-focused approach.
Fisher
Community Choice Guide I
I am a dedicated member of Heritage NW Group with a strong commitment to making a meaningful impact on the lives of others. With a deep passion for helping individuals, I use the skills and knowledge I've developed to provide thoughtful and compassionate guidance. My focus is on fostering connections within the community, empowering others to improve their lives. As I continue to grow in my role, I remain committed to driving positive change and making a lasting difference.
Brandon
Community Choice Guide I
I've had the privilege of building my career at Heritage NW Group, where I've gained extensive experience as a Community Choice Guide. My work has always been driven by a passion for making a meaningful impact, and I am proud to be a part of Heritage Home Revival, following my promotion. In this new role, I continue to focus on providing exceptional service to the populations we serve, with a commitment to integrity and accountability in everything I do. I'm deeply passionate about ensuring that the individuals we serve receive the highest level of care and support. Whether through helping individuals navigate services or ensuring responsible, client-focused solutions, I am dedicated to making a difference in the lives of those who need it most.
Liz
Community Choice Guide Housing Navigator
Serving the aging and disabled populations has become a passion for me. I feel accomplished when I am part of solving barriers to housing and seeing individuals stabilize in their community. Working at Heritage NW Group has been an incredible and rewarding experience. I am proud to be a member of a team that specializes in stabilization. Growing up taking care of disabled family members really pushed and guided my desire to help others. I have continued to grow my skills at Heritage NW Group where I have gained an awareness of resources throughout the community that benefit our clients.
Behavioral Support Case Managers
Golden
Behavioral Support Specialist II
I am a behavioral support specialist working for Heritage NW Group. I truly have a servant heart, my passion for helping those living with mental health diagnosis, developmental delays, and physical limitations comes from seeing them discarded and mistreated. These individuals are still human beings that are suffering. I enjoy being able to help alleviate some of their day-to-day pain, sadness, confusion, loneliness, helplessness and even hopelessness. I have several years of experience working with connecting our clients to resources they need from clothing, food, shelter, mental health providers, and supportive employment just to name a few. I am honored to be with Heritage NW Group where their core values and mission statement is right in line with who I am and why I do what I do.
KL
Behavioral Support Specialist II
I work as a Behavioral Specialist and Mental Health Clinician, with Heritage NW Consulting, providing quality services within the state of Washington. I practiced in clinical settings for many years, it was rewarding, and I learned a great deal. I now return to the work I most enjoy, working with individuals within the community. I enjoy the fulfillment of helping others to determine goals and provide all the support to accomplish their goals. Embarking on goal-oriented actions can feel paralyzing and overly complicated. Having someone on your side can be all one needs to spring into action. I feel honored to be a part of another person's life story, as they take steps towards positive change. Work/life balance is key to being a great provider, and Heritage work promotes such balance. I enjoy living in Washington, exploring, hiking, kayaking but mostly serving within my community. A well-balanced fulfilling life.
Missy
Behavioral Support Specialist II
For over 15 years, I have had the incredible privilege of working with individuals and families facing mental health and developmental disability challenges. My passion lies in giving back to my community and serving historically marginalized and underrepresented populations. I wholeheartedly believe that life can be messy and complicated, but through genuine care and a person-centered approach, I strive to build relationships founded on mutual trust and respect. There is no greater joy for me than seeing others succeed.
Cecelia
Behavioral Support Specialist II
I am a licensed independent clinical social worker associate in Washington State, and I have been with Heritage NW Group since 2019. I specialize in blending mindfulness, trauma-informed care, and Cognitive Behavioral Therapy (CBT) to create a therapeutic space where you can feel safe to explore your thoughts, emotions, and behaviors, guiding you toward healing and self-discovery. With over 15 years of experience supporting individuals facing trauma, domestic violence, ADHD, anxiety, depression, OCD, attachment issues, and life transitions, I am passionate about helping you connect with your authentic self. I believe therapy is a journey of embracing both the difficult and beautiful parts of life, allowing for growth and transformation. In our work together, I will create a supportive environment where we can have open conversations, resolve conflicts, and uncover patterns that no longer serve you. By tuning into your true self, we will explore healthier coping mechanisms and develop the tools to navigate life's challenges with greater ease and self-compassion. Mental health care is a fundamental part of overall health and should be available to everyone. I am committed to working with you to make your journey toward healing accessible and empowering. If you are ready to explore how therapy can help you create the life you deserve, I would be honored to walk alongside you on this path.
Fiamma
Behavioral Support Specialist II
I was born in Florence, Italy and moved to the US in 1996. I received a master's degree in social work in 2002 and obtained my license as an Independent Clinical Social Worker in 2010. I have worked in behavioral health setting for over 20 years as Program Director and therapist using a client centered and collaborative approach to empower clients to work towards their recovery and their goals. I have worked with a diverse population and provided clinical supervision for licensure since 2010. I consider myself a general practitioner and I am comfortable working with diverse clients of all ages. I have experience working with various diagnoses and use mostly Motivational Interviewing, Cognitive Behavioral therapy, and Dialectical Behavioral Therapy (mindfulness and grounding). I have experience working with clients with ADHD, OCD, Bipolar, Depression, Anxiety and PTSD. I am passionate about helping individuals who are struggling and teaching them coping skills to improve their overall level of functioning and quality of life. I am dedicated to helping vulnerable populations and improving community services. In my free time I enjoy spending time with my family, my dogs, taking pictures, dancing, and outdoor activities.
Kori
Behavioral Support Specialist I
I'm a Behavioral Community Specialist at Heritage NW Consulting, where I have the privilege of supporting individuals of the aging and disability community. I earned my bachelor's degree in psychology with a minor in Communication from Washington State University, and my journey in mental health began from a deep passion for the field. Having witnessed the profound impact of mental health challenges on individuals and communities, I recognized the urgent need for accessible counseling and support services. At Heritage NW Consulting, I've had the opportunity to expand my knowledge and sharpen my skills, continually learning how to better serve those I work with. I'm deeply committed to making a positive impact on each individual I support, focusing on empowerment, resilience, and being a positive change agent for my clients. Every day, I strive to create an environment where my clients feel seen, heard, and understood, helping them navigate life's challenges.
Abraham
Behavioral Support Specialist I
I work as a Behavioral Support Specialist with Heritage NW Consulting, providing quality services within the state of Washington. I have spent most of my professional career working with autistic children and their families, and this work continues to be deeply rewarding. I specialize in helping families navigate challenging situations through cognitive counseling and training support, empowering them with practical strategies for everyday life. Having someone who understands in your corner can make all the difference when facing behavioral challenges. I feel honored to walk alongside families as they build skills and create positive change together. Work/life balance is essential to being an effective provider, and Heritage promotes that balance. In my free time, I enjoy spending time with my own family and dabbling in complicated board games.
Adam
Behavioral Support Specialist I
I am a Behavioral Support Specialist I with Heritage NW Group, with over a decade of experience serving youth and adults in a variety of settings. My career began working with adopted youth in equine therapy, where I witnessed the transformative power of connection. From there, I went on to work in corrections and law enforcement, gaining valuable experience in crisis response, advocacy, and community safety. I hold a Bachelor's degree in Psychology from Southern New Hampshire University and am currently pursuing my Master of Social Work at Portland State University. My passion has always been service, walking alongside individuals who may feel unseen, ensuring they are supported, empowered, and connected to the resources they need. I am proud to be part of Heritage NW Group, where the mission and values align with my commitment to integrity, compassion, resilience, and creating positive change.
Kenny
Behavioral Support Specialist I
My name is Kenny Andrews and I truly have a serving and compassionate heart. I am passionate about helping people to feel seen, heard, and thoroughly cared for and supported in life seasons of struggle, overwhelm, transition, and stabilization. Whether it be supporting those with medical and/or mental health conditions connect to the care they need, supporting people as they declutter their homes, or exploring what's under the hood of someone's struggles, I provide compassionate and person-centered care to those I work with. I graduated from Sonoma State University with a bachelor's in Women's and Gender Studies, with a minor in Queer Studies. What I learned about the intersections of gender, race, class, and queer theory informs my practice, and helps me to deeply understand how people's societal experiences shape their lives. I have a rich history of working with folks in mental health crisis, and with those who struggle with substance abuse. I integrate these years of experience into my practice daily. My time at Heritage Northwest has allowed me to broaden my skillset and deepen my understanding of providing behavioral support to those in need.